Manchester Arena Box Office
Address: Manchester Arena, Victoria Station, Manchester, M3 1AR
Nearest rail: Manchester Victoria
Car park: Onsite parking
In congestion zone?: No
Please note: The location shown on the map is an approximate location of the theatre. In the majority of cases the theatre will be marked on the map so please make sure you locate the exact location yourself. If the theatre is not shown on the map please make sure you locate the correct road name and take account of the directions.
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Manchester Arena Information
Manchester Arena is located in the city centre. It is next to Victoria Station, on the corner of Trinity Way, Hunts Bank and Great Ducie Street.
Please note, the Victoria Station approach (running from Corporation Street down Hunts Bank) is a bus lane only. This new route is enforced by cameras and subsequent fines. The road in the opposite direction (from Great Ducie Street up Hunts Bank) will remain open for car access.
The Highways Agency website should always provide up to date information on the roads affecting your journey. https://www.gov.uk/government/organisations/highways-england
The Arena is situated on the A56, 3 miles from Junction 17 of the M62.
If you wish to either drop off or pick up passengers, it is advisable to do so away from the Arena, as the location is often affected by road closures or diversions and you may not be able to reach your agreed meeting point.
The Manchester Arena provides on-site car park for 958 vehicles. During events the car park is manned to assist with parking, and also then patrolled throughout the event, giving an assurance of safety and security.
The car park is operated by NCP and you can pre-book your parking in advance to guarantee your space on the lower floors of the car park and ensure a speedy entry and exit from the car park. Visit this page on the NCP website to make the booking http://www.ncp.co.uk/find-a-car-park/car-parks/manchester-arena-jv/
The venue advises anyone with mobility issues to arrive as early as possible and use either the onsite NCP car park or the Shudehill Interchange NCP car park.
Manchester prides itself on the availability of public transportation, which includes buses, trains and trams.
The Metrolink trams stop at Victoria which is right by the Arena. The trams run from Greater Manchester and you can plan your journey on the Metrolink website http://www.metrolink.co.uk/Pages/default.aspx
There are a multitude of buses which service Cannon Street and Victoria bus stations, and a host of others which stop within walking distance. The Nightbus operates on Friday and Saturday evenings and also pass by the venue.
You can also find out more information on the free city centre Metroshuttle services on the website http://www.tfgm.com/buses/Pages/metroshuttle.aspx
Manchester Victoria Station is underneath the venue, or the main city train station, Manchester Piccadilly is just a short Metrolink tram journey away. There are a variety of websites now available to plan train journeys, including that of Northern Rail http://www.northernrail.org/
If you are arriving from further afield, Manchester International airport is only 10 miles away and can be reached by bus, train or taxi.
Manchester Arena is one of the busiest venues in the world and the largest indoor arena in Europe.
The Arena opened in 1995, and since then has hosted some of the biggest names in live entertainment including U2, The Rolling Stones, Madonna, Lady Gaga, Pavarotti and the record-breaking 2010/2011 residency by local comedian Peter Kay. Local bands Take That, Oasis, Elbow, New Order, James, Happy Mondays, The Charlatans, Noel Gallagher's High Flying Birds, M People, Doves, Inspiral Carpets, The Verve, Simply Red and The Courteeners have also performed at the Manchester Arena across the years.
In addition to live music, the venue not only plays host to some of the biggest sporting events in the UK calendar (including several 2002 Commonwealth Games' events, the 2012 Olympic basketball warm-up match between team USA and GB, the 2008 FINA World Swimming Championships and international boxing bouts by Mike Tyson, David Haye, Joe Calzaghe and local champions Ricky Hatton and Amir Khan), but also to productions such as Strictly Come Dancing The Live Tour, and Disney on Ice.
Attracting over one million visitors each year, the 21,000 capacity Arena is also a winner of the industry's prestigious International Venue of the Year award.
For full information, you can contact the Accessibility Team at the Arena either by telephone on 0161 950 5229, or by email firstname.lastname@example.org. The telephone lines are open between 10.00am and 6.00pm Monday to Saturday.
Access from the station is by lift on the train station concourse which takes you directly to the mezzanine level. Stairs also lead to the Arena entrance. The alternative is to leave the station and go to the Hunts Bank entrance. The Hunts Bank entrance also offers a drop-off point with access into the venue via steps or lift.
Wheelchair accessible seating is available in a number of locations in the auditorium. These areas are all situated at concourse level, and are therefore close to the Arena's main facilities, but as they are all raised platforms they all offer an uninterrupted view of performances and video screens.
If you have specific requirements, such as needing seats close to the stage for customers with visual impairments the Accessibility Team will be able to check.
There are a number of facilities to facilitate the use by customers with accessibility requirements, these include concession stands with lowered counters, lowered counter with loop system at the box office, a wheelchair accessible toilet in each set of facilities, loop system, the use of the Arena's wheelchairs and assistance from Steward to help with that.
Assistance dogs are welcomed at the venue, but please contact the venue in advance to discuss the requirements.
The venue offer a range of hospitality packages, whether it is an annual use of a box, or just for one specific show. Please contact the venue direct for more information on these facilities.